Apple Can Now Fix iPhone 12 Pro / Max’s Rear Glass Without Replacing The Phone
Apple Stores and Apple Authorized Service Providers can now repair a cracked rear iPhone 12 Pro and iPhone 12 Pro Max panels without replacing the whole device, as was the case with the iPhone 12 mini and iPhone 12 last month.
MacRumors noted that the iPhone 12 models would get the benefit of this change last month and now Apple’s high-end models have caught up.
Last month, MacRumors reported that Apple was introducing a new same-unit repair method for iPhone 12 mini and iPhone 12 models exhibiting certain issues that would typically require a whole-unit replacement. Now, we’ve learned that Apple has extended these same-unit repairs to the iPhone 12 Pro and iPhone 12 Pro Max.
Previously, a replacement iPhone 12 rear glass would cause the entire device to require replacement, but that is no longer the case. However, the iPhone’s display and the rear camera assembly must be in one piece for the glass replacement to take place.
If a customer has an iPhone 12 Pro with cracked rear glass, for example, an Apple Store or Apple Authorized Service Provider is able to replace the entire rear portion of the device with the iPhone Rear System part, while retaining the customer’s original display and rear camera. For this reason, the iPhone’s display and rear camera must be free of damage or issues in order for the device to qualify for a same-unit repair.
If your iPhone has a cracked rear glass we’d suggest getting in touch with Apple to get the wheels moving on a repair. Note that your local store might be closed right now so be sure to check in before heading out.