PUBG Mobile may continue to operate as one of the hottest properties on the market but that doesn’t mean that it’s without its flaws and niggles.

A number of users are starting to complain about an extremely poor experience when using Bluetooth headsets for in-game audio, which is an issue that has been magnified by the fact that there is no official acknowledgment from the publisher.

The biggest complaint here from PUBG Mobile gamers – on both iOS and Android – is the belief that the publishers haven’t really applied any consideration to how audio will work when a device owner is consuming it via Bluetooth and not via a hard-wired 3.5mm connection. If a set of wired headphones are placed in the device via 3.5mm port, then everything seems to work fine with a good audio clarity and the ability to have a stereo audio experience.

However, when that is removed, either through choice or necessity, and a Bluetooth headset is used, it starts to go downhill.

First and foremost, when that Bluetooth headset is used, gamers are complaining of immediate and consistent “fuzzy” audio due to the fact that the audio immediately goes into Call mode and suffers from a low-audio quality that isn’t really intended for gaming environments. It also causes huge issues for in-game sounds, such as when a gun is fired in close proximity.

Users are reporting that when consuming audio over Bluetooth that particular action is “ear-bleedingly loud.” Not exactly the type of audio experience you want when playing a game which is essentially a continuous fanfare of guns being fired from all directions.

A number of users who took to social platforms to complain about these issues have confirmed that they have used multiple different devices with multiple different Bluetooth headsets and are still experiencing the problem.

There is a slight silver lining in the fact that certain users have been experimenting with different routes to using audio over Bluetooth and have found some personal solace by turning off Bluetooth, launching the game, and then connecting Bluetooth and the headphones/headset. However, this doesn’t appear to be a solution which works for all across both platforms, and nor is it an ideal way to have to use Bluetooth audio on one of the world’s biggest games.

If the teams behind PUBG Mobile respond to this issue, then we will let you know with immediate effect.

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