After reports worldwide of users having issues when trying to log into PlayStation Network, Sony has released a statement on its blog explaining just what’s going on. According to the company an ‘external intrusion’ caused the issue forcing Sony to take both PSN and Qriocity offline.
An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th. Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share.
We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.
With Sony’s recent spat with hacker George Hotz bringing the wrath of Anonymous it’s entirely possible hackers could have caused the issues, though the company isn’t letting on exactly what this ‘external intrusion’ consists of.
The fact that PSN has been down for over 3 days now shows the severity of the issue, and it appears Sony doesn’t yet know when normal service will be resumed.
At least PSN is free and Sony won’t have users knocking on their metaphorical door claiming refunds. On the other hand, you get what you pay for!