When you take into consideration the huge rise in technology over the last decade, and the barriers that the technological boom has broken down, you could be forgiven for thinking that courier companies would have long been at the cutting-edge of what’s capable through the use of advanced tracking systems. Unfortunately, that isn’t always the case, meaning that more often than not consumers are left experiencing anger and frustration while they wonder where their parcel or delivery is, and when it will actually turn up. UPS is looking to be one of the first big players to truly solve that problem with the rollout of its new tracking service.

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