Apple today rolled out its official Apple Support app to a host of additional countries (20 to be exact), following on from the initial launch in the Netherlands, which was later expanded to include the United States.
Continue reading... »
Leaked screenshots suggest Apple may be working to perhaps reduce the load on its in-store teams, with a new support app on its way to iOS.
Continue reading... »
New rumors suggest Apple Stores are soon going to start shipping certain iPhone 6s, 6s Plus, 6 and 6 Plus units for off-site repairs and diagnosis, lending 16GB iPhone 6 units for the duration of the process.
Continue reading... »
The Genius Bar, Apple’s iconic in-store help desk, is set to begin using the iPad 2 in place of the MacBook Pro, says a new report.
Continue reading... »
Many people associate China with fake products that are easy to come by, but they lack a lot of tech support since they’re not made by credible companies. Yet, it now seems that an official Apple Store in China has serviced a fake MacBook Air, as in: not made by Apple.
Continue reading... »