Apple has released a iOS 10 fix for T-Mobile iPhone 6, iPhone 6 Plus and iPhone SE users who lost cellular connectivity following iOS 10 update from Apple and a carrier update from T-Mobile. Here are the details.
Apple released iOS 10 just a day or two ago now, and while it has largely been plain sailing for those early adopters wishing to get all updated ready for the flurry of app updates that were always going to follow, no big software release is without its issues. And iOS 10 has been no different.
Following initial reports that some users who updated via the OTA update were being forced to restore their iPhones and iPads in order to get them working post-update, Apple issued a statement saying that some users were being served the wrong version of the update, hence their problems. That, Apple hoped, was that. But, not so much.
Outspoken T-Mobile CEO John Legere then told T-Mobile customers who owned an iPhone 6, iPhone 6 Plus, or iPhone SE to not update to iOS 10 because it was causing those particular handsets to lose connectivity to the T-Mobile network which, obviously enough, was pretty bad news.
While some users experiencing those connectivity issues had laid the blame squarely at T-Mobile’s door following a carrier update to their iPhones, Legere took to Twitter to set the record straight. The issue, he says, was Apple’s to fix.
And now few hours since then, Apple has now released a fix that allows T-Mobile users to continue to connect to their carrier’s cell towers while also getting all of that iOS 10 freshness.
If you’re a T-Mobile user in the United States and own iPhone 6, iPhone 6 Plus, or iPhone SE and you haven’t updated to iOS 10 yet, you can now head into Settings > General > Software Update to update to iOS 10. If you have already installed iOS 10 on your T-Mobile iPhone and lost cellular connectivity, head into Settings > General > About to grab the new carrier update which should fix the problem.
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