Apple has apparently had a change of heart, with iPhones that have had third-party batteries installed now also eligible for service under Apple’s warranty. Previously, any iPhone with a third-party battery was no longer covered no matter the fault.
The move, which was made known to employees via an internal document that was in turn obtained by MacRumors, means iPhones with third-party batteries can be taken into Apple Stores or Apple Authorized Service Providers for repair.
If the repair that is needed is unrelated to the battery that is installed, Apple will now carry out repairs as normal. That means that where they were previously not covered, anyone with a broken iPhone display, microphone, or other part will now be able to seek help from Apple.
Interestingly, if the repair is deemed to be related to the battery, Apple will also offer to replace that part for an official one, charging the customer the normal price of a battery replacement. However, the document does state that anyone replacing a third-party battery must reduce it to a maximum of 60% charge before it is removed. That, presumably, is a safety measure due to Apple’s distrust of third-party batteries. Because, of course, none of Apple’s batteries have ever exploded, have they?
While third-party batteries are now no longer a barrier to repair, iPhones with other third-party replacement parts may still be denied service so keep that in mind before asking for a phone with a replacement logic board, or other part, to be serviced.
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