2012 MacBook Air Gets Additional 2 Years Support Coverage From Apple Thanks To Pilot Program
Apple has a long history of marking products as “Vintage” when they are deemed as end-of-life, usually at a point where parts are no longer available for them. As of August 31 2018, this fate will befall the 2012 11-inch and 13-inch MacBook Airs, but there is good news because the two machines will also be added to Apple’s pilot program which makes provisions allowing them to be repaired for a further two years.
Typically, when a Mac is declared vintage Apple will no longer accept it for repair, but the company started a pilot program earlier this year which means that the devices will be repaired for up to an additional two years, so long as parts remain available.
The pilot kicked off earlier this year when the 2011 21.5-inch and 27-inch iMacs were the first to gain additional repair status, although only in the US and Turkey. However, the new MacBook Air additions include repairs worldwide, a first for the pilot.
Anyone with a 2012 11-inch or 13-inch MacBook Air can take it into either an Apple Store or an Apple Authorized Service Provider and request service. This will be performed as a paid service, however, Apple has instructed its teams that if parts are not available for the machines at the time then service should be refused.
It’s not yet known why Apple has decided to go this route by extending the time windows during which certain Macs can be repaired, or why these particular Macs are part of the pilot. The smart money would be on Apple having a surplus of parts for those particular computers, but hopefully this is a sign of continued and extended coverage for more Macs in the future.