Apple Will Replace Lost AirPods, Charging Cases For A Fee
Apple finally managed to get the hotly-anticipated AirPods out the door this week following at least one delay that saw the original expected ship date come and go.
One of the concerns many people have about these truly-wireless earphones is whether they will lose one of the earbuds due to their small, very much wireless design. At $159 for the pair, replacing one earbud could be expensive at best, and downright mind melding at worst if they couldn’t be bought singularly. Thankfully, that’s not the case.
Apple has been updating its website to reflect the warranty situation for the new AirPods, and there’s some good and some bad news as far as replacing lost earbuds goes. Thankfully, Apple will sell just the one, should the situation arise, but you will have to pay $69 to get it.
In reality, that $69 fee makes a lot of sense given the $159 asking price for a pair of AirPods. Apple has also confirmed that it will replace AirPods and AirPod cases that suffer from battery issues during the warranty period, as you might expect.
If you need service for your AirPods or charging case, there’s no charge if the issue is covered under the Apple One Year Limited Warranty or consumer law. Our warranty covers a defective battery, but it doesn’t cover wear from normal use. If the battery capacity on your AirPods or charging case decreases over time, you can replace them for a battery service fee. If your AirPods or charging case get damaged accidentally, you can pay an out-of-warranty fee. And if you lose an AirPod or your charging case, we can replace your lost item for a fee.
Replacements outside of that period will incur a $49 battery service charge for both AirPods and the cases, with things potentially getting expensive if both need replacing out of warranty at the same time. Batteries do not last forever, as some iPhone 6s owners know all too well.
Don’t let any of this put you off, though – if you fancied a pair of AirPods before, we see little reason these charges should change that.