Apple Confirms iOS 8.0.2 Update, Urges iPhone 6 / 6 Plus Users To Downgrade To 8.0

Yesterday, Apple rolled out its very first mobile software update since iOS 8 first appeared a couple of weeks back. Therein, we were told, lied a number of fixes to early issues that had plagued some users, but unfortunately, iOS 8.0.1 did more harm than good. Many iPhone 6 and 6 Plus owners were left with no cellular service whatsoever as well as a non-functioning Touch ID fingerprint sensor, and given the critical nature of these two features, Apple quickly decided to pull the update altogether. We already showed you how you could downgrade your firmware back to iOS 8.0 to regain service and use of Touch ID, and since, Apple has also advised users to do likewise.

Apple has had its fair share of botched iOS releases in the past, but iOS 8.0.1 was certainly the unfortunate clincher in this regard. Having a Maps app that doesn’t work is one thing, but if a device is showing a No Service tag in the status bar, it’s essentially useless for everything except playing Flappy Bird.

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Many of the 10+ million owners of the new iPhone 6 and iPhone 6 Plus were left completely aghast by yesterday’s update, and given that Apple has felt obliged to apologize while it clears up the mess, it shouldn’t come as a surprise that the company’s software development team is working around the clock to put things right.

The initial run of iOS 8 has proven problematic for those on the iPhone 4s, with the UI feeling more than a little cramped, and while the release of the new iPhones, development of Apple Watch and apparent preparation for an iPad / Yosemite event next month will have provided plenty of distraction, it’s still unusual for Apple to be pushing releases with such glaring oversights.

It’s worth noting that Apple never encourages downgrading, and shortly after a new software update is pushed, its servers cease to sign for the preceding build. In this case, though, an exception has been made, and Apple had this to say on the matter:

We apologize for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days. . . Affected users can reinstall iOS 8 through iTunes, for more information visit http://support.apple.com/kb/HT6487.

iOS 8.0.2 should fix the Health app as well as a number of other issues as outlined in the original iOS 8.0.1 release notes, and as soon as it appears, we’ll have the details right here.

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(Source: Apple) (via: TheVerge)

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