With the design, development and subsequent launch of the iPhone 6s and iPhone 6s Plus, Apple took steps and put measures in place to ensure that those purchasing the new hardware didn’t experience the same issues that tainted the release of last year’s iPhone 6 models. Apple may have kept the physical appearance from last year, but upgrading the metal used to a 7000 series aluminum, ensured that “bendgate” was a closed chapter. Now it seems like the Cupertino-based giant is on the brink of being hit with another issue, as iPhone 6s owners have begun reporting that their devices are randomly shutting themselves down, as it inches closer to a ‘Sleepgate’ scandal of sorts.
Both of Apple’s new iPhones have been available to purchase and pick up the same day from September 25. Pre-orders of the smartphones have been taken since a week prior to that, with Apple confirming that more than 13 million units were shipped in that opening weekend alone. It’s unclear what percentage of those sold handsets are actually experiencing difficulties, but there seem to be enough people reporting that the device is getting warm to touch and then finally turning itself off for Apple to warrant an investigation into the problem.
As is usually the case when this type of problem is experienced with a new device, users are taking to popular Reddit threads and the official Apple forums to discuss the issue and bounce potential solutions off other individuals who are affected. The majority of those who have been complaining of the problem are owners of one of Apple’s new iPhone 6s and 6s Plus smartphones. However, there’s also a subset of users running one of last year’s iPhone 6 or 6 Plus handsets complaining of the problem, with iOS 9 being the only common denominator that links together all of the cases.
The symptoms of the problem, and the required method to actually get the device back up and running, seems to suggest that the phone isn’t actually fully powering down, but rather getting stuck in some kind of standby state where it becomes unresponsive. Users via the aforementioned forums are suggesting that a full hard reboot of the device is necessary to get it functioning again, which suggests that it isn’t actually fully powered down.
Are you facing a similar issue on your iPhone 6s / 6s Plus? Let us know in the comments section below along with the iOS version you’re running.