It seems like iOS 10.2.1 didn’t fix battery life issues for iPhone and iPad users. Here are the details.

Apple may not have smartphones that catch fire constantly unlike some of its competitors, but it does appear to have a pretty major battery-related software bug on its hands that it just doesn’t seem capable of squashing. Ever since November, users have been bombarding Apple with reports of poor battery life and the iPhone’s fondness of turning itself off with a reported 30% of battery life still remaining and many had hoped that iOS 10.2 would improve matters. It didn’t, and now that iOS 10.2.1 is also out, the news doesn’t get any better.

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Following its release a couple of days ago, iOS 10.2.1 was installed by a huge number of people who hoped that their iPhones would behave a little better when it came to battery life and the dreaded 30% battery bug.

Unfortunately, if Twitter and email updates are anything to go by, that sadly is not the case. In fact, things are just as bad as ever with no sign that Apple is getting any closer to fixing the problem.

With both the iPod inventor Tony Fadell and Chinese government wading into the matter, you would think Apple would be pulling out all the stops. In fact, the Chinese Consumers Association even went so far as to accuse Apple of failing to “meet basic consumer needs for normal wireless communication” after “many consumers” reported the problem. That’s the kind of talk that gets the attention of people high up, so if Apple’s bigwigs are aware of the problem, why is it taking so much fixing?

The fact that the iPhone 7 and iPhone 7 Plus appear immune to the battery issues may give Apple a hint as to what is going on, but it may also be muddying the waters.

All we know is this: Apple needs to get to the bottom of why so many iPhone models are suffering from poor battery life, as well as why some just shut themselves off absurdly early in the battery discharge cycle. It needs to do it fast.

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