The iDevice community is still adjusting to the new iOS 7.1 software, and although the recently-dropped update isn’t a landmark release by any stretch of the imagination, it’s still the most significant bump that Apple has made since iOS 7.0 arrived back in September. As well as the more notable enhancements made to features like Siri and iTunes Radio – allied to the introduction of CarPlay – there have been several other minor tweaks applied, but in addition, there have also been one or two teething problems. Some iPhone 5s users, for example, have encountered troubles in using Touch ID, and if you’re one of them, we’ve got a little tutorial to help you overcome them.
Many were skeptical of Apple’s decision to include a fingerprint sensor with its latest flagship, but while those initial naysayers dismissed the feature as a gimmick, it has since proved to be anything but. Like all new features, though, it’s not perfect, and while iOS 7.1 was supposed to have improved its overall usability, it has, for some, had the opposite effect.
In fact, in some cases, Touch ID has stopped working completely, and below, you’ll find details on how you can remedy the situation.
Step 1: Your first port of call should be to delete all of the prints you’ve saved previously, before adding them again. To do this, fire up Settings, hit Touch ID & Passcode, enter your Passcode, and tap on a print to delete it. Then, as you did when you first configured your Touch ID, hit Add a Fingerprint, before allowing the feature to log your print’s data.
Step 2: If the aforementioned did not work, you might wish to try restoring your iPhone 5s from a previous backup, which will have been saved either on your computer or via iCloud. Simply connect your device to your computer, select it within iTunes, and hit Restore iPhone option. After deciding whether you wish to back up your device’s current state, hit Restore and Update.
Step 3: Once you’ve restored, you’ll want to repeat Step 1, which should prove remedial in your quest to get Touch ID up and running once more.
Step 4: If none of the steps above worked out for you, you might have no option but to speak to Apple about getting it repaired or replaced.
Hopefully, though, you won’t have to take such drastic measures, and if the above steps worked out for you, be sure to leave a comment below!
(Source: Apple Support Forums)
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