Owners of the sixth-generation iPhone on the Verizon network in the United States can now install an update on their device that addresses an issue with the handset reverting back to using cellular data even though it is connected to a Wi-Fi network. The issue isn’t something that has been affecting every iPhone on the network, but users have found, in certain circumstances, that they have been eating into their data plans, and in some cases exceeding it, when they though they were connected to Wi-Fi.
The Verizon iPhone 5 journey has already been a somewhat eventful one for customers of the network who opted to purchase or upgrade to Apple’s latest smartphone. It was reported early on that the Verizon iPhone 5 was being delivered as an unlocked device that would accept the Nano-SIM card from any GSM-based carrier in the world, something that was seen as a definite bonus for owners. It turned out that it wasn’t entirely a good thing for those consumers, as the trade-off came with the existence of this cellular data-based bug.
To resolve the issue, Verizon has pushed out a timely carrier settings update that is accessible through the Settings app of the iPhone 5 in question. The update is a relatively painless experience and serves to immediately resolve the issue that has been leaving Verizon customers extremely concerned that they are racking up large data bills due to the handset connecting to the cellular network rather than Wi-Fi. Those iPhone 5 owners on Verizon will need to head on over to the Settings app and select the General menu option before going into the About section that displays handset information.
After a few seconds, the Carrier Settings Updated alert will appear that forces the handset to be updated with the pushed fix. Verification of the update can be achieved by testing that the Carrier information in the About menu displays Verizon 13.1. The update resolves the issue going forward, but if you have had your hands on a Verizon iPhone 5 from launch day over a week ago then it is probably worth while checking your statement to make sure that you haven’t hit or exceeded your monthly data allowance.