The so-called Bendgate saga has been at the forefront of tech coverage over the past couple of days, with the Web having been taken over by what appears to be just a couple of isolated incidents of accidental bending blown out of proportion. But while only a handful of iPhone 6 Plus models have reportedly become misshapen by accident, one Apple representative has indicated that a device may be covered under the standard warranty, provided that it can pass what’s known as a “visual mechanical inspection.”
Speaking with The Next Web, the Apple rep confirmed that those in ownership of an iPhone 6 or iPhone 6 Plus that has lost its shape through everyday use will be eligible for replacement provided it passes the in-store scrutiny of Apple’s staff, although the seemingly arbitrary nature of the “visual mechanical inspection” is not exactly reassuring.
Coupled with the fact that the statement arrives via an AppleCare worker rather than an official Apple press statement, it’s fair to say that those who do encounter the bending issue may yet still feel uneasy at the prospect of getting it checked out.
Apple hasn’t passed comment on Bendgate as yet, but in spite of the significant coverage it has garnered this week, the fact that only a handful of users have been afflicted out of more than ten million new owners suggests that it’s not exactly a widespread issue.
So, the bottom line is, if your iPhone 6 or iPhone 6 Plus has taken something of a curved profile, then you can take it into the Apple Store and have it looked over by a Genius, but it’s at the discretion of the staff member as to whether your device is replaced under warranty. If it is suspected that the damage has been caused by you – accidentally or otherwise – you’ll likely be turned away, and if you wish to get a replacement, then you’ll be footing the bill for a brand new handset.
If you’re worried about bending your iPhone 6 or iPhone 6 Plus, then aside from taking the obvious precautions like, say, not putting it in your back pocket and sitting down, you should also invest in a rigid case that’ll help it to retain its shape.